1.Professional R&D team

1) Customer-orientation, fully understand customer needs

2) Zero complaints about customer service

3) Excellent professional knowledge to answer customers' questions fluently and correctly.

4) Mature key project node feedback mechanism allows customers to take control of the project process at any time;


2. Strict quality control

1) Quick response to customer feedback and demands (become a Feedback Form within 1 hour, follow up and feedback results within 4 hours)

2) Reply inquiries from emails, phone calls and WeChat within 4 hours, reply message in Alibaba within 15 minutes.

3) Sample order should be sent out on the same day if in stock or within 3 days if not in stock.


3.High-quality production and timely delivery


1) Customized service solutions for customers

2) Matching service team according to customer needs
3) Real-time order progress presentation
 


4. Professional service team 

1) Quick delivery of samples

2) Perfect follow-up report of key production progress

3) Fast delivery products of high quality and high standards